- Have excellent knowledge in terms of product and functional knowledge
- Give counselling to customers in person, on phone and by email
- Do telesales
- Complete school application and visa application
- Liaise with overseas schools on student application and issues
- Make sure the student folder filed with appropriate and enough documents
- Handle customer issues; get support from superiors if necessary
- Conduct visa training and program orientation
- Follow up student study pathway with schools
- Conduct customer service after sales: build up supporter network and strengthen relationship with students
- Be interpreter for department seminars & support school partners at fairs
- Get to know and update overseas study market, competitors and other related education organizations frequently
- Attend training workshops, exhibitions, fairs and relevant events
- Be leaders for summer course program
- Make sure the working area neat and tidy

- University Degree
- Experience in Overseas Study area and Administration
- Leadership/Ownership
- Team work
- Communication
- Problem solving
- Creativity
- Cooperation
- Capability building
- Excellent English and Vietnamese (4 skills), Upper-Intermediate
- Excellent at MS-Office (Word, Excel, PowerPoint, Outlook)
- Right mind-set, in good healthy condition, active, adaptable and flexible